1. Introduction
At Transfer Move, we place great importance on the protection of your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and booking services.
By using our website, you agree to the practices described in this policy.
2. Data We Collect
We only collect the information necessary to provide our services and respond to your requests. The following data may be collected:
Via the contact form:
- First and last name
- Email address
- Subject of the request
- Message
Via the booking process:
- First and last name
- Email address
- Pickup and drop-off locations
- Date and time of the transfer
- Other information necessary for the booking (e.g., luggage assistance, vehicle preferences)
No account is required to use our services.
3. Purpose of Processing
Your data is used only to:
- Respond to your inquiries via the contact form
- Manage your transfer bookings and ensure follow-up of your journey
- Send you confirmations and important information regarding your booking
- Improve our services and personalize your experience
We do not share your personal information with third parties for commercial purposes.
4. Legal Basis for Processing
The processing of your data is based on:
- Your explicit consent when submitting the contact form or making a booking
- The performance of a contract (your transfer booking)
5. Data Retention
Your data is retained only as long as necessary to manage your request or booking and is then archived in accordance with applicable legal and tax obligations.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure.
7. Data Sharing
We do not share your personal data with any external commercial partners. Your information may, however, be disclosed to:
- Payment service providers for transaction processing (if applicable)
- Legal authorities if required by law
8. Cookies and Similar Technologies
Our website may use cookies to enhance your browsing experience. No personal information is collected via these cookies for commercial purposes without your consent.
9. Changes to the Privacy Policy
We reserve the right to update this privacy policy. Any changes will be posted on this page with the date of the latest update.
Last updated: December 4, 2025